![]() ![]() ![]() The Config Utility is using ArtNet to communicate with the network-based DMXking devices. Try to temporarily disable WiFi while you configure the IP addresses for your set up. This can cause the Mac to send out the discovery packets to find the DMXking device on the wrong network adapter. There are a few reasons for this, the most common ones are: You can now close the eDMX Config Utility and start using your intended lighting software, using either ArtNet or E1.31/sACN, making sure you select the appropriate network adapter in the software (applies to most lighting software).Re-open the eDMX Config Utility and verify that the DMXking device shows up in the node list, and that there are no warnings when you click on it.Close the eDMX Config Utility and go into your computer's network configuration (System Preferences/Network on Mac, Network Adapters on Windows) and change the IPv4 address from DHCP (default) to static IP (Manually on Mac), and use 192.168.0.100 with subnet mask 255.255.255.0 and leave gateway/router blank.Depending on your computer's configuration it may or may not show up in the node list right away. The device will reboot and use its new IP address. Change if necessary, but these steps assume the defaults are used. The default IP address is in the 192.168.0.X range where X varies based on model. Note that the eDMX1 product is only powered via USB, you always need to connect it via Ethernet to communicate. If not, see the other FAQ articles here for troubleshooting tips. Make sure you can communicate with the DMXking device in the eDMX Config Utility, it should show up in the node list, and once you select it you should be able to see the firmware version and serial number.Substitute 0 to 1 in the instructions below. Please note that if your computer has multiple network adapters (including WiFi) and a different adapter is already using 192.168.0.x then you must select a different subnet (192.168.1.x for example) for both the DMXking device and your computer. The steps to do that are as follows (applies to both Mac and Windows with slight variations). When connecting a device directly to your computer's ethernet adapter (Thunderbolt, USB, built-in), instead of via an existing network/router, it's recommended that you change both the DMXking device and your computer to static IP. Static IP (192.168.0.X where X varies with the product) The DMXking devices are delivered with the network settings configured at the factory to these defaults:ĭHCP (IP address assigned by a DHCP server/router on a network)
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